Privacy Policy

Last Updated: April 23, 2026

At Rcqdymc, we understand the importance of your personal information and are committed to handling your data securely, transparently, and responsibly.
This Privacy Policy outlines how we collect, use, store, and protect your personal information when you visit the Rcqdymc website, browse products, place orders, subscribe to updates, or interact with us.
This policy applies to Rcqdymc.com (hereinafter referred to as "Rcqdymc," "we," or "us") as well as all related websites, mobile pages, applications, marketing campaigns, and customer service channels that reference or link to this Privacy Policy (collectively referred to as the "Services").
By accessing or using our Services, you acknowledge that you have read and understood this Privacy Policy and agree to the processing of your personal information as described herein.
We may revise this Privacy Policy from time to time due to business developments, changes in laws and regulations, or adjustments to our Services. Any updated version will be posted on this page and will take effect upon publication. We recommend that you review this policy periodically to stay informed about our latest information protection measures.
We value the trust you place in Rcqdymc and will continue to take reasonable measures to protect your privacy and information security.

To provide you with a seamless shopping experience and continuously improve our Services, we may collect information you provide while using the website, including your name, email address, shipping address, billing address, phone number, and order-related details. We may also collect other information you voluntarily submit when placing an order, registering an account, subscribing to updates, participating in promotions, or contacting our customer service team.

Additionally, when you browse and use our website, we may automatically collect certain technical information, such as your IP address, browser type, device information, access times, browsing history, and data obtained through cookies and similar technologies. This data helps us optimize website functionality, enhance the user experience, and improve the quality of our Services.

If you interact with us via social media platforms, we may also receive information that you have chosen to share publicly, subject to the privacy settings of those platforms. We may also analyze information—including your interactions with the website, order history, and shopping preferences—to better understand customer needs and provide content and services that align with your interests. Certain information is necessary for processing orders, completing payments, arranging delivery, or providing customer support. If you choose not to provide the relevant information, we may be unable to provide you with certain products, services, or website features.

To protect your privacy and information security, please do not send us ID numbers, social security numbers, medical information, bank account passwords, or other sensitive personal information via the website or other channels. If you provide us with information regarding a third party, you represent that you have obtained the necessary authorization and agree to our use of such information in accordance with this Privacy Policy.

We collect relevant data through your interactions with the website and information you voluntarily provide.

When you browse the website, create an account, place an order, subscribe to emails, participate in events, or contact us, you may provide us with your name, email address, phone number, shipping address, payment information, and other details related to orders or customer service. We use this information only to the extent necessary to provide services, process orders, or respond to your requests.

In addition, when you visit and use our website, we may automatically collect certain technical information, such as IP addresses, browser types, device information, pages visited, browsing history, and data regarding your interaction with the website. This information is typically collected via cookies and similar technologies to enhance website performance, optimize user experience, analyze website traffic, and ensure website security.

If you interact with us via social media platforms, or use a social media account to log in, share content, or participate in events, we may obtain information you have authorized to be shared, subject to the privacy settings of those platforms.

In some cases, we may also obtain necessary data from partner service providers, payment processors, logistics partners, or publicly available sources to assist with order processing, customer service, website operations, and business analysis.

We may also perform statistical analysis, aggregation, or anonymization on the collected information to better understand customer needs, improve website functionality, and enhance the experience of our products and services. Anonymized information cannot be used to identify specific individuals and may be used for business analysis, market research, or other legitimate purposes.

To enhance website functionality, optimize the shopping experience, and help us understand how the website is used, Rcqdymc may use cookies, pixel tags, web beacons, and other similar technologies (collectively referred to as "Cookies"). Cookies are small data files stored on your device that help the website recognize your browser and record certain information, such as your preferences, visit history, and shopping cart contents.
We use cookies for purposes including:

• Ensuring the website functions correctly and maintaining account security;
• Remembering your preferences and shopping information;
• Saving shopping cart contents and browsing history;
• Analyzing website traffic and user behavior to improve website performance and service quality;
• Providing content, offers, and advertisements relevant to your interests;
• Supporting social media features and related interactive experiences.

Some cookies are set by us, while others are set by third-party service providers, such as those offering website analytics, advertising, and social media platform services.

Most browsers automatically accept cookies, but you can usually manage, restrict, or delete them through your browser settings. Please note that disabling certain cookies may prevent some website features from functioning correctly, thereby affecting your browsing and shopping experience.

We may also use cookies to record shopping cart activity and browsing behavior so that we can send you cart reminders, order-related notifications, or marketing communications you have subscribed to if you do not complete a purchase. You can opt out of receiving marketing communications at any time by following the unsubscribe instructions included in the emails.

For more information regarding third-party cookies or advertising technologies, please refer to the privacy policies of the relevant third-party service providers.

Some content, features, or services on our website may be provided by third parties, such as advertising providers, analytics tool providers, social media platforms, or other technology partners.

These third parties may use cookies, pixel tags, web beacons, or similar technologies to collect information when you visit our website. This information may include your browsing behavior, device information, and records of interactions across different websites; it may also be combined with data from their own databases for purposes such as analytics, advertising, or content optimization.

These third parties may display personalized advertisements to you on this website or other websites based on your browsing interests. Such advertisements are typically generated based on your previous visits to our website or other online activities.

We use analytics tools such as Google Analytics and advertising services such as Google Ads to understand website traffic, optimize user experience, and manage advertising and performance analysis. These service providers may use cookies to collect and process relevant information and display more relevant advertisements based on your visit behavior. Please note that we have no control over how third parties use cookies or process data. If you have any questions regarding third-party advertising or data collection, we recommend consulting the privacy policies of the relevant service providers directly.

Any data collected via third-party cookies will be processed in accordance with this Privacy Policy and the privacy policies of the respective third parties.

Some web browsers and mobile devices offer features such as "Do Not Track" (DNT) or "Global Privacy Control" (GPC), allowing users to express their preferences regarding online data processing—such as limiting the sharing of personal information or its use for advertising purposes.

As there is currently no unified industry standard, our website does not respond to DNT signals sent by browsers at this time.

However, we do recognize and respect "Global Privacy Control" (GPC) signals. If your browser has GPC settings enabled, we will not sell your personal information or share it with third parties for targeted advertising purposes.

We will continue to monitor developments in privacy standards and update our practices as necessary to better protect user privacy.

We use the information you provide and the information we collect to operate the website, process orders, and provide you with a better shopping experience.

In accordance with applicable data protection laws, we process your personal information only when there is a lawful basis for doing so—such as to fulfill a contract, comply with legal obligations, pursue our legitimate business interests, or based on your consent.

We use your information to provide products and services, including processing and fulfilling orders, handling payments, arranging delivery, managing accounts, and providing customer support and communication when you contact us. This also includes responding to your requests when you participate in activities, fill out forms, or ask questions.

To enhance your shopping experience, we may use relevant information to understand how you use our website, thereby optimizing website functionality, improving product displays, and enhancing overall service quality. This may involve analyzing website usage patterns, identifying device types, and recording your browsing and shopping preferences to provide content and experiences tailored to your interests.

Subject to legal requirements, we may send you marketing communications, promotional offers, or new product recommendations, and personalize content based on your interests and interactions. You may choose to opt out of receiving such communications at any time.

We may also use your information for legitimate business purposes, such as maintaining website security, preventing fraud or abuse, improving system performance, conducting internal analysis and business optimization, and ensuring the proper functioning of our services.

Where necessary, we may use or disclose your information to comply with legal and regulatory requirements, respond to lawful requests (such as court orders or government investigations), protect our legal rights, and ensure the safety of users and the platform.

When necessary, we may share your information with the following types of third parties to operate our business, provide services, or comply with legal obligations. We do not sell your personal information.

We may partner with third parties that provide support services to us, including logistics and delivery, payment processing, customer service, data analysis, website operations, marketing support, and technical maintenance. These service providers use your information only to the extent necessary to provide services to us and are prohibited from using it for any other purpose.

We may share information among affiliates or business units within the Rcqdymc brand family to provide services more efficiently, process orders, or support the customer experience. We may share certain information with advertising platforms, social media platforms, and marketing service providers to display advertisements, optimize promotional effectiveness, and present you with more relevant content. These partners may provide personalized advertisements based on your browsing behavior.

We may use third-party analytics tools to help us understand website usage, evaluate marketing effectiveness, and improve the user experience. This information is typically used in a statistical manner or to identify behavioral patterns.

When you interact with us on public platforms (such as social media pages, comment sections, or public forums), the relevant content may be visible to other users. If you log in or connect to our services using a social media account, relevant information may be shared in accordance with that platform's privacy settings.

We may disclose your information to government agencies, law enforcement authorities, or other relevant parties when required by law or deemed necessary to comply with legal regulations, respond to lawful requests, protect our rights, safety, and property, or prevent fraud and illegal activities.

In the event of a merger, acquisition, sale of assets, or other similar transaction involving the company, your personal information may be transferred to the relevant third party as part of the business assets.

We may also share your information with your consent or for purposes specified at the time the information was collected. Apart from these instances, we will not share your personal information with third parties not described in this policy.

We respect your privacy and want you to have full control over your personal information. Under applicable data protection laws, you may exercise the following rights regarding your personal information in certain circumstances:
You may request access to the personal information we hold about you or obtain a copy of it; request the correction of inaccurate or incomplete information; request the deletion of your personal information where applicable; object to or restrict our use of your information for certain purposes; and choose not to receive marketing emails or notifications.
You may also manage data collected via cookies or similar technologies and configure your browser or device privacy settings according to your preferences.
If you do not wish to receive marketing communications from Rcqdymc, you can opt out during registration or checkout, or use the "unsubscribe" link found in our emails.
You may also request to stop receiving marketing communications or update your communication preferences at any time by contacting our customer service team (atelier@rcqdymc.com).
Please note that even if you opt out of marketing communications, we may still need to contact you regarding matters such as order confirmations, customer service, transaction details, or legal compliance notifications.
You can manage or disable cookies through your browser settings. Most browsers allow you to refuse some or all cookies or to receive alerts when cookies are being used.
Please note that if you disable certain cookies, some website features may not function correctly, which could affect your browsing or shopping experience.
In most cases, providing us with personal information is voluntary. However, certain information is necessary to complete orders, process payments, or provide customer service. If you choose not to provide this necessary information, we may be unable to provide the relevant services or complete the transaction.

To the extent permitted by law, we will make every effort to respect and process your requests, even if not legally mandated in your location.
In certain situations—such as when information is required to complete a transaction, process a refund, fulfill legal obligations, or meet audit and tax requirements—we may be unable to fully delete or cease using the relevant data.
Rcqdymc does not engage in automated decision-making or automated profiling based on personal information that would have legal or similarly significant effects on users.

We take the security of your personal information very seriously and implement reasonable technical, administrative, and organizational measures to protect your data against unauthorized access, use, alteration, or disclosure.
While we make every effort to ensure information security, please note that no method of transmission over the Internet or electronic storage is completely secure; therefore, we cannot guarantee the absolute security of information during transmission.
We employ industry-standard security measures to protect your information, including access controls, encryption technologies, and secure server environments. Furthermore, access to your personal information is restricted to authorized personnel whose job duties require it, and such personnel are bound by strict confidentiality obligations.
We also require all third-party partners providing services to us to implement reasonable security measures to protect the security of your information.
In addition, we have established a data security incident response mechanism. In the event of a potential data breach, and where required by law, we will promptly notify you and the relevant regulatory authorities.
To ensure the security of your account, we will not request passwords, payment information, or other sensitive personal data via email, nor will we send executable attachments via email.
If you receive any suspicious email or message claiming to be from Rcqdymc, please do not click on any links or provide any information; instead, please contact us promptly for verification.

Rcqdymc is a brand serving a global user base; we may process and store your personal information in various countries or regions.
We primarily use servers and services located in Hong Kong to store and manage relevant data. Where necessary, your personal information may also be transferred to or stored in other countries or regions for purposes such as order processing, website operations, customer service, or technical support.
As our business involves cross-border operations, your information may be processed outside your country or region. Data protection laws in these regions may differ from the laws in your jurisdiction.
To the extent permitted by applicable law, your personal information may be subject to access or disclosure requests by local courts, regulatory bodies, or law enforcement agencies in accordance with the law.

Rcqdymc operates globally and may utilize service providers located in Hong Kong and other countries or regions. Therefore, in the course of providing services, processing orders, or supporting website operations, your personal information may be transferred to—and processed or stored in—jurisdictions outside your country or region.
Data protection laws in these countries or regions may differ from those in your own area.
When conducting cross-border data transfers, we implement appropriate safeguards in accordance with applicable laws to ensure the security of your personal information. These measures may include, but are not limited to, entering into standard contractual clauses with recipients, ensuring they have compliant data protection mechanisms in place, or utilizing other lawful transfer mechanisms permitted by applicable law.
To the extent permitted by applicable law, your use of this website or our services constitutes your understanding and agreement that your information may be transferred and processed across borders under the conditions described above.

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy—such as providing services, processing orders, maintaining accounts, or complying with legal and regulatory obligations.
Different retention periods may apply to different types of personal information. The specific retention duration generally depends on the information's purpose, business needs, and applicable legal requirements, including whether the data is needed for tax, audit, dispute resolution, or fraud prevention purposes.
When your personal information is no longer required for the aforementioned purposes, we will take reasonable steps to delete or anonymize it so that it can no longer be used to identify you.
Once information has been anonymized, it is no longer considered personal information, and we may use such aggregated or statistical data for an extended period, subject to legal requirements.

Our website may contain content, features, or links provided by third parties, such as social media platforms, advertising services, payment service providers, or other external websites.
Please note that once you leave the Rcqdymc website or interact with third-party services, the relevant information is collected and processed independently by those third parties, and their privacy practices are not governed by this Privacy Policy. We have no control over the actions of these third parties and assume no responsibility for their data processing practices or content.
We recommend that you carefully review the privacy policies of any third party before providing them with personal information, so that you understand how they collect, use, and protect your data.
If you have any questions, complaints, or concerns regarding third-party websites or their services, please contact the relevant third party directly.

We provide you with access to certain third-party payment service providers. If you choose to use these services, your personal information will be collected by the third party and subject to their privacy policy. We have no control over, and assume no responsibility for, that third party's collection, use, or disclosure of your personal information.

Our services are not directed at users under the age of 16. Individuals under the age of 16 should not use this website or provide us with any personal information, such as their name, address, email, or username.
If we discover that we have collected personal information from a user under the age of 16 without appropriate consent, we will take reasonable steps to delete the information as soon as possible and, where applicable, terminate the associated account.
If you believe we may have inadvertently collected personal information from a user under the age of 16, please contact us using the contact details provided in this privacy policy.

The date of this privacy policy is indicated above (last updated date).
We may modify this privacy policy from time to time. We will post updated versions of the privacy policy on our website. Please review our privacy policy periodically to stay informed of any changes. We will indicate the date of the last update at the top of the privacy policy.

If you have any questions or comments regarding this privacy policy or our privacy practices, please contact us at atelier@rcqdymc.com.